Terms of Service

Last Updated: December 2, 2024

1. Agreement to Terms

Welcome to AgenticAI Solutions. These Terms of Service ("Terms") govern your access to and use of our website at agenticaisolutions.org (the "Site") and any services, products, or content we provide.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Important: These Terms constitute a legally binding agreement between you and AgenticAI Solutions. Please read them carefully before using our services.

2. Our Services

AgenticAI Solutions provides AI automation services, including but not limited to:

  • AI consulting and strategy development
  • Custom AI solution development and implementation
  • Workflow automation and process optimisation
  • On-premise AI deployment services
  • AI training and support services
  • Document processing and data analysis solutions

Specific services are provided under separate agreements that will outline the scope, deliverables, timelines, and fees applicable to each engagement.

3. User Responsibilities

When using our Site and services, you agree to:

3.1 Accurate Information

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Not impersonate any person or entity

3.2 Lawful Use

  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Respect the rights of others

3.3 Security

  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorised access
  • Not attempt to gain unauthorised access to our systems

4. Prohibited Activities

You may not use our Site or services to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to reverse engineer our systems or services
  • Interfere with or disrupt our services or servers
  • Collect user data without proper authorisation
  • Use automated systems to access our Site without permission
  • Engage in any activity that could damage our reputation

5. Intellectual Property

5.1 Our Content

All content on our Site, including text, graphics, logos, images, and software, is the property of AgenticAI Solutions or our licensors and is protected by copyright and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal or internal business purposes. This license does not include the right to modify, reproduce, or distribute our content.

5.3 Your Content

Any content you submit to us (such as through our contact form) remains your property. By submitting content, you grant us a license to use it for the purpose of responding to your inquiry and providing our services.

6. Payment Terms

For paid services, the following terms apply:

  • Fees and payment terms will be specified in your service agreement
  • All fees are in Australian Dollars (AUD) unless otherwise specified
  • Payment is due according to the terms in your agreement
  • Late payments may incur interest at the rate specified in your agreement
  • All fees are exclusive of GST unless otherwise stated

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our Site and services are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the fees paid by you in the preceding 12 months

Some jurisdictions do not allow limitations on implied warranties or liability, so some of the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless AgenticAI Solutions and our officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you submit or provide to us

9. Termination

We reserve the right to suspend or terminate your access to our Site or services at any time, without notice, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use our services will immediately cease. Sections that by their nature should survive termination will remain in effect.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Western Australia, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our Site with an updated "Last Updated" date. Your continued use of our Site after such changes constitutes acceptance of the updated Terms.

12. Contact Information

For questions about these Terms of Service:

Email: enquiries@agenticaisolutions.org

Phone: +61 485 818 051

Address:

AgenticAI Solutions

Osborne Park, WA 6017

Australia

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.